Shipping and Delivery Policy
Orders are prepared and shipped to the address provided during checkout. Delivery availability, charges and estimated timing are shown where available before an order is completed.
Processing
Orders may require processing time before dispatch. We may contact you if additional information is needed.
Delivery
Delivery times can vary based on destination, courier availability, weather and other circumstances outside our control. Please ensure that your delivery details are accurate.
Delays or Missing Orders
If an order is delayed or appears missing, contact us through the website contact page with your order number so we can review it.
Damaged Packages
Please report visible damage promptly and provide order details and supporting photographs when possible.